Terms & Conditions
Last updated: March 2026
1. Acceptance of Terms
By accessing and using the H2O Amenity Group website at h2o.ca ("the Site"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use the Site. H2O Amenity Group ("H2O," "we," "us," or "our") reserves the right to update these terms at any time, and your continued use of the Site constitutes acceptance of any changes.
2. Services Overview
H2O Amenity Group provides amenity management services including, but not limited to, lifeguard operations, commercial pool and spa management, fitness equipment supply, security and concierge services, cleaning and maintenance, and aquatic education programs. The information on this Site is provided for general informational purposes. Specific service terms are governed by individual service agreements between H2O and its clients.
3. Use of the Site
You agree to use this Site only for lawful purposes and in a manner that does not:
- Infringe upon the rights of any third party
- Restrict or inhibit anyone else's use of the Site
- Attempt to gain unauthorized access to any part of the Site or its infrastructure
- Introduce any viruses, malware, or harmful code
- Use automated systems (bots, scrapers) to collect data from the Site without express permission
4. Intellectual Property
All content on this Site, including text, graphics, logos, images, videos, and software, is the property of H2O Amenity Group or its licensors and is protected by Canadian and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written consent.
5. User Submissions
When you submit information through our contact forms, job applications, course registrations, or other interactive features, you represent that the information you provide is accurate and complete. You grant H2O a non-exclusive right to use submitted information for the purpose for which it was provided (responding to inquiries, processing applications, etc.) in accordance with our Privacy Policy.
6. Job Applications
Submitting a job application through this Site does not create an employment relationship or guarantee an interview or employment offer. All hiring decisions are made at the sole discretion of H2O Amenity Group. Application materials are handled in accordance with our Privacy Policy and applicable employment legislation.
7. Course Registration & Lessons
Course registrations submitted through the Site are requests for enrollment and are subject to availability. Confirmation of enrollment, scheduling, pricing, and any cancellation policies will be communicated separately. H2O reserves the right to modify course offerings, schedules, and fees at any time.
8. Third-Party Links
The Site may contain links to third-party websites or services that are not owned or controlled by H2O. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. Accessing third-party links is at your own risk.
9. Disclaimer of Warranties
The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. H2O does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We make no guarantees regarding the accuracy, completeness, or reliability of any information on the Site.
10. Limitation of Liability
To the fullest extent permitted by law, H2O Amenity Group and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Site, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify and hold harmless H2O Amenity Group from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Site or violation of these Terms and Conditions.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Ontario.
13. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
14. Contact
If you have questions about these Terms and Conditions, please contact us:
H2O Amenity Group
Unit 17 - 5509 Canotek Road
Ottawa, ON, K1J 9J8
Email: info@h2o.ca
Phone: 613-789-4020